Made-to-Order/Bespoke Policy
What is Made-to-Order?
Made-to-order products are individually crafted to your specifications, ensuring unparalleled quality and a personal connection to your Alessandro Gasparini loafers. This approach reflects our commitment to sustainability and craftsmanship, minimizing waste while creating footwear that’s uniquely yours.
How It Works:
- Choose your preferred style, size, and any available customization options.
- Complete your order, and our artisans will begin creating your loafers exclusively for you.
- Made-to-order items typically require 4-6 weeks for production. You’ll receive updates during each step of the process.
Terms & Conditions:
- Full payment is required at the time of purchase to initiate the production of your made-to-order item.
- Due to the bespoke nature of these products, cancellations or changes are only permitted within 48 hours of placing your order.
- Made-to-order items are non-refundable and non-exchangeable unless there is a manufacturing defect.
- Delivery timelines are estimates and may vary due to the complexity of craftsmanship or material availability.
For more information or to check your order status, please email us at alessandro@alessandrogasparini.com.
